This depends on the payment method with your order. Most options provide ‘instant payments’ to our account, meaning that as soon as the payment is confirmed your order will be given the ‘processing’ status. This order status includes an email notification to you and will only be send out once the payment successfully arrived.
For bank transfer payments this could take up to 14 days due to the processing time involved with international banking. Haven’t received a notification after 14 days from submitting your order? Please contact us on firstname.lastname@example.org.
It could be possible that emails arrive in your spam folder. Make sure to keep an eye out in case you don’t receive any messages!!